Posted by TALAITI
Hi..Im Talaititama Talaiti..
i Travel on AIR NEW ZEALAND..NZ785 on the 06 of september 2016 my seat number is 21F
i travel on works...the complaint i make is that starting from row 21 to the back of the flight..we dont have any..lunch...why is that?..air nz should know that the flight will be Full.so why short of lunch box..thats my first comlaint
2. today saturday..AIR NEW ZEALAND flight from Auckland to Niue..
my complaint is that..i travel on works..again..some travel on seat and bag only..but have 1 excess baggage..and i that travel on works..i only have a bag..why is that..i know..flight is not that full today..when i check in my bags..i have 1 free bag..and 3 extra..so it says on the machine..to pay..$540.00..i walk to the counter to bay for my excess ..and one of the staff say..its not allowed..i have to wait until all passenger have check in..to see if any excess is available..there 5 of us on the group..all travel on works..and pay for the works fares.basis..why is air nz treat us like this..IM NOT HAPPY...my excess is still in nz..money spend to buy..goodies for the family..and this is not good..cos we Trust air nz on our travel routes..but now..its not that i trust any more..we pay for our air fare..so we want fare play on this..please i needed this complaint of mine treated Urgent..PLEASE TREAT THIS COMPLAINT MESSAGE..ASAP..cos my stuff is still in nz..
thank you..
TALAITI MR TALAITIT-
NIUE ISLAND