Zappos CEO Tony Hsieh to deliver Idea Week keynote
Hsieh has remained CEO of Zappos, which operates independently of Amazon, and continues to help build Zappos as a company dedicated to
customer service, company culture and community. Hsieh's book, “Delivering Happiness,” was published in 2010 and ...
Looking for a pet? You can adopt one for free this weekend at HSSM
Zappos for Good, a service organization arm of Zappos, is partnering with the Humane Society of South Mississippi to offer free pet adoptions Black Friday weekend. The program, called “Home for the Pawlidayz,” offers free pet adoptions. The program ...
I can't believe Zappos.com did that!
Based on my own experience, this site's coverage of Zappos and my knowledge of the company, I believe this kind of exceptional
customer service is part of its corporate DNA. It isn't so much the result of careful employee screening, training, team ...