Posted by 40ParkLane
Pinterest Customer Service and tech Support is BAD, BAD, BAD.
Impossible to get anyone on the phone, and the emails are standard scripted responses by people called "John" who barely read, write or speak English probably from somewhere in the world where labor is cheap!
verified merchant program was suspended for my brand. Pinterest refuses to tell me why, what the problem is so that I can solve it.
The Shopify Pinterest app is constantly playing up with error messages, again no support in sight!!
Absolutely crazy. Incompetent and stupid!
No solution in sight, yet the have the nerve to tell me "but it is OK to advertise with us!!??" Yes as long as they get money and can drive a bigger car they're OK, but solve problems, forget it!!