Posted by GMA
I stayed at Holiday Inn Express in Bowling Green Ohio at a "4.6/5 hotel". The room was was horrible! The bed was like a thin mattress on top of a board and was very uncomfortable and made the noise of two pieces of wood slamming together! Heater did not work properly. The cost was WAY TOO HIGH for that room!
The manager of this hotel has an answer for everything and refused to acknowledge any of my complaints. She was irritated with me because I wanted answers and compensation for the issues that I had. She was set on her opinions and ended up hanging up on me.
This hotel is a dump and you will never get anywhere with them. Stay away from this hotel!