Posted by Fafa
I bought a laptop and within 6-7 months of barely ever using it, it stopped working so I sent it back under warranty when it was mentioned already that they do not see any cracks or dents on it. And later on it was sent back mentioning that warranty does not cover it because it has a crack! How disgusting! That's how they are making money! By making products that do not last not even slightly as long as other brands like HP and they also do not honour their warranty obligations by blaming the customers for things that did not happen!!! The laptop was completely damage free and they already knew it when they took the laptop to send it back and yet again they pretended that we damaged the laptop!! How pathetic! ASUS seriously disgusts me!