Posted by Chantal Metellus
I would love to see all of the Reps are on the same page cause I felt like you guys don't really care about customers at all, it's been 6-7 months they have been turning me around just to help me find a missing money order. I spent hours and so many back and to CVS just to say there's nothing you can do for me in time like this where everyone is struggle a customer asked to trace a money order of 1158.90 and the best answer is "there's nothing we can do ." Yes I understand a company like money gram should have a better answer than that after spending hours of chatting, talking on the phone and going back and forth to CVS.