Posted by Sandy
My banking account got blocked by Citibank. The customer service called me and I couldn't respond at the time. I could barely make out what the customer service rep was saying in the voicemail. I called them back to resolve the issue and they told me they can't help me without the reference number provided in the voicemail. So I can't use my money anymore until the next business day (3 days from now). I am moving my money and closing my account down the moment I get access to it