Posted by Anonymous
Ever since ive had american family insurance they have been nothing but a headache! They never sent me a bill. IM a single mom with a young child in school, i work 2 full time jobs so getting a paper bill was my reminder every month to pay it. And then when it wasnt paid they canceled it and nver sent me a paper saying they cancelled it or called me. Half they time im running around trying to remember every day things like my childs homework laundry groceries no matter how may times i ask these guys to send me a bill they never do!.
Terrable communication!!!