Taco Bell vs El Pollo Loco
Customer Service Comparisons
Best Customer Service Rating
Taco Bell has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
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Taco Bell | 28.46 | 916 | | | | | |
El Pollo Loco | 24.89 | 67 | | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Taco Bell has had 916 total customer service ratings of which 50 have been positive and 866 have been negative. This has resulted in an overall classification of Terrible.
- El Pollo Loco has had 67 total customer service ratings of which 1 have been positive and 66 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time: