Lowe's vs John Deere
Customer Service Comparisons
Best Customer Service Rating
Lowe's has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
---|
Lowe's | 55.94 | 2,264 | | | | | |
John Deere | 29.92 | 199 | | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Lowe's has had 2,264 total customer service ratings of which 465 have been positive and 1,799 have been negative. This has resulted in an overall classification of Disappointing.
- John Deere has had 199 total customer service ratings of which 7 have been positive and 192 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time: