Posted by CDD
I can't begin to describe how poor the Tesla customer service is. The car has had numerous electrical problems which have mostly been dismissed by customer service. Promises to look into the matter and get back to me are never met and issues are just never resolved. I've even been told I cannot speak to a supervisor and have been told that I cannot have the e-mail address for customer complaints! The whole Tesla experience is a nightmare and I regret having ever purchased a Tesla. The car is OK but when the customer support is so poor, it turns the whole experience into a nightmare.