Posted by JC
I was on hold for an hour and fourteen minutes even though customer service was closed for the day
I called the next morning and got a call back when I told woman in customer service what happened she said how can I help you?
Directions are terrible and staff is slow and ignorant
They all need re training or to lose their jobs to realize that they should give better service
I'm buying a different brand not to deal with total incompetence of this company. Stay away!!!