Rooms To Go vs Ashley Furniture

Customer Service Comparisons

Best Customer Service Rating

Ashley Furniture has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Ashley Furniture24.54656
Rooms To Go18.208

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Ashley Furniture has had 656 total customer service ratings of which 18 have been positive and 638 have been negative. This has resulted in an overall classification of Terrible.
  • Rooms To Go has had 8 total customer service ratings of which 0 have been positive and 8 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: