Posted by Badia
Good morning,
I am recently retired and am looking forward to cruising and traveling all over the world.
Recently I booked a cruise with RC for this October 8 through the 15th on the Oasis of the Sea.
When I booked this cruise in January, as always, I prefer the balcony facing the ocean. So I booked what I thought was a balcony facing the ocean. To my dismay I realized recently that I had booked an inside balcony. I never knew that inside balcony existed until I watched a virtual tour of the ship.
I called customer service and requested a balcony on the ocean and NOT an inside balcony.
I had to pay almost $500.00 for the change!
I am very disappointed in Royal Caribbean for not making that distinction when I originally booked, it was described as a balcony stateroom and I was mislead. I was also told that the current reservation may be an obstructed view and there was no guarantee otherwise!
I was so looking forward to this first cruise since my retirement.
Needless to say, I am not happy with these recent turn of events.
I always enjoyed cruising with Royal Caribbean and may have to consider an alternative cruise line for the future.