Her Hotwire deal was a big disappointment! Can she get a refund?
A Hotwire
customer service representative explained that the Rodeway Inn fulfills her request for a two and a half star property. The parent company of Hotwire, Expedia, maintains the star system. The Rodeway Inn is a two and a half star property ...
You can't negotiate your Hotwire discount after you click confirm
... she hadn't gotten such a good deal. And she asked Hotwire to do better. “I did not receive the advertised value,” she says. “I attempted to cancel and asked for a refund. But Hotwire
customer service told me they do not need to honor the advertised ...
They ran out of rental cars — why won't Hotwire do the right thing?
Francisco Hernández Mayagoitia was frustrated. Hotwire had sent him confirmation that a rental car would be available at the Thrifty facility at the airport in Montgomery, Alabama, when he went to pick it up. But when he arrived at the counter, Thrifty ...