Posted by Anonymous
A technician was to come out and call before coming. They came while I was in my basement. They did not call as requested. They left. I left work early to have them come. I had to reschedule and ask to leave work early again. That was not a good look to my boss. I don't think the company is being lead by anyone with a great mission. They'll lose costumers slowly but surely. One day we'll have many cable companies to choose from and we'll feel no loyalty towards Bright House.