WhatsApp Customer Service

User Reviews, Ratings and Comments

WhatsApp customer service is ranked #471 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 33.00 out of a possible 200 based upon 5 ratings. This score rates WhatsApp customer service and customer support as Disappointing.

NEGATIVE Comments

5 Negative Comments out of 5 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 5 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • WhatsApp

    Customer Service Scoreboard

    • 33.00 Overall Rating
      (out of 200 possible)
    • 5 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 4.5 Issue Resolution
    • 4.0 Reachability
    • 1.0 Cancellation
    • 4.7 Friendliness
    • 2.3 Product Knowledge

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Posted by Anonymous


email support and chat support internally are not doing anything to help, providing some kb articles over and over again but no one checking the issue

Posted by Anonymous


Literally the worst support you can imagine.

Support in app is just a bot that needs everything in English and then it doesn't understand anything you write. A small kid would give you better answers. Then it asks if you were satisfied with the laughable copy-paste message. This doesn't lead to anything being solved if you were wondering.

The support via mail is laughable too. Web is in my language, I write in my language and get an email that some bot couldn't translate it because it wants it in English. What. The. Fek.

Expect reply in 3 days. More like 3 weeks.

This platform is a scammers paradise because of this shait support.
I reported a scammer a month ago and they are still online every day from dusk to dawn happily scamming people.

Everywhere else you get banned IMMEDIATELY because of some minor cough, a little upsie someone else next block over committed. Here literal scam corporations are running rampant scamming hundreds of people daily For MONTHS.

I gave up reporting anything.

All because of shait support.
Don't trust ANYONE.

Posted by Masixole


hi colleagues

let's have a what's app bank app . We can start this in RSA . This will help users of whts app to send mo eyes to one another at a cheaper cost especially poor communities and students in RSA

Posted by Anonymous


I need to speak to some cause my watts up is ban I don't know what's going one I didn't do anything

Posted by Anonymous


Upadte Is Very Bad

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Contact Information
Customer Support

WhatsApp customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

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Reviews & Ratings

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