Unilever Customer Service

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  • Unilever

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 3 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
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    • 0.0 Issue Resolution
    • 5.0 Reachability
    • 1.0 Cancellation
    • 5.0 Friendliness
    • 2.3 Product Knowledge

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Posted by Enough is enough


My experience with the company has been nothing short of a nightmare. I have purchased Knorr Cheddar broccoli several times before this horrific experience; I prepared the noodles for my 1 1/2 year son sat him at the dining room table went into the kitchen to get a napkin for him and when I returned was choking, trying not to panic because I suffer from anxiety disorder I attempted to help him clear his air way it was not working I opened his mouth and saw a black thread like material resting on his tongue I pulled the string and attached to the thread was a noodle, I contacted my sons PCP and was adv to bring him in I also contacted the company and advised of what all happened, I was asked to send in the noodle with the packaging it came in and upon the arrival of the packaging I mailed it out the same day I received it which was the end of May I mailed it out contacted the company to verify if it was received was advised the package was in their possession and they will be sending the noodle off to their lab for research. The entire month of June, July went past I contacted the company again was advised they were still doing research. I called back in the month of August and was advised the specialist will call me back spoke the specialist and was basically advised the company does not find any fault for the incident and the thread with placed in the noodle by whomever prepared it they were willing to give me coupons and a check for $50.00; I was taken back I was upset I got emotional and cried because I felt like here this company goes again this not the first time I had a situation with this company I have had all the skin burnt off both of my arms by a dove deodorant spray and was advised by
That specialist the company didn't feel it necessary to compensate me for my pain and suffering, so missed several days of work because I couldn't put on a shirt or lay my arms down flat I had to seek medical attention and was prescribed a perspirant blocker a Medicated roll, I thought how dare they not care I almost lost my son, I am in therapy already for anxiety disorder and other mental health related issues to be called a liar was beyond insulting, when I called in I was hysterical, distraught, I had an anxiety attack after the conversation with the rep this company has failed me and my family multiple times and I refuse to sponsor and more of their products because they don't stand behind their products. No one from CEO no one has contacted me they just threw it out as if my son's life did not matter.

Posted by Granny


Over the last six months i have requested info twice from unilever about availability of shampoos in real stores.never got an answer. Switching to another manufacturer

Posted by Anonymous


Awful customer service - three calls to get a SDS for domestos - emails have to be approved and takes an age - still waiting!

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Customer Service
800-298-5018

Unilever customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
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