Posted by As
I had my two rear door handles fall off and Toyota replaced them 3 years ago at a discounted price because the warranty was up. First of all, I have previously owned three other Toyota's, in which this has never happened.
Again, one of the rear door handles broke off again. I went to the dealer and the manager simply told me, I'm not going to do anything and said I've seen this happen. How do you as a manger tell a customer, I've seen this happen. I told him, that's your explaination. Don't you think there is a something wrong and there needs to be a recall. He replied, that's not up to me, it would be corporate.
Anyway, I did reach out to corporate and explained the situation and they told me there was nothing further they would do.
I will not be buying another Toyota in the future due to their terrible service.