Regions Bank Customer Service

My complaint is with the Regions bank in Winchester, TN. I sent my daughter to make a deposit I provided the paper with my account number, dob and name and they submitted my deposit into an account that has already been closed. They have several several hundred of my dollars tied up and unavailable. I was told this would be fixed today bc I have to pay rent and do you think it was fixed?! No!! So now I have a $100 late fee! Nope. In which I feel you should have to reimburse me for. I also needed to rent a car for my father's funeral which is 2 states over and do you think I got to do that?? Once they fix this issue and I can get my money I will be closing my account and no longer doing business with them any longer.

My complaint is with the new Branch Manager at the Atascocita Branch in Humble, Texas (Chris Gallegos). I've been a customer at this particular branch since 1986 and never had any issues....still don't with any employees there other than Chris! Filed several complaints with corporate but nothing seems to become of it, except for the way Chris treats me personally. Can't believe I'm being forced to leave my "Banking Home" that I've had for over 37 years because of one absolutely TERRIBLE employee with the worst customer service I've ever had in my entire life. The only problem, transferring everything (Credit Card Processing, Automatic Payments, Scheduled Monthly Wires, etc...) from my personal accounts, 4 business accounts, and even my son's savings for minors account. It's amazing that one guy can cause so much havoc.

I am so over Regions Bank and will never use them again personally or professionally (as a real estate agent). In Sept 2023 I decided to tighten my budget and logged into my Regions Mortgage Account to document current balance. To my surprise I noticed that my next payment was just under $4900 up from less than $3600. No phone call. No letter. No warning. Although I am aware that my property taxes and insurance went up, we are in Sept 2023 and they waited until I was so negative in my escrow acct that they had to not only up my payment for past but for the future to build it back up. A REPUTABLE mortgage company or escrow manager would have caught this before it became such a huge deficit and given me a change to pay the difference out of pocket instead of just TAKING $1300 a more out of my auto draft with no notice or warning. When I called last week bc I "knew there had to be a mistake" I was told this information and when I asked why they did not contact me and give see option the representative said "Well most people don't have money laying around to make up the difference".....So I called today to see how much I would have to pay to get the payment refigured and the representative told me that I am not authorized on the account and I would have to have my husband mail in an authorization. I have been managing this account for 2+ years since we bought the house. I would NEVER trust Regions Mortgage with a bank account much less a mortgage. Glad I can take this info to my customers and fellow real estate agents.

Yesterday August 30, 2023 I got a notice from my bank that my check to Regions cleared. I went onto the app to check my account. I opened this account as a saving for my safety deposit box to take the money out yearly and I wanted to maintain at least 100 dollars in there since the box is 89 a year. So I went to check my account and I could not sign in and I was told to call the bank I did. When I called the bank Iwas told my account was closed and was done by the manager at my branch. There was no further information given. I called my branch they were very rude on the phone and i gave my information and would not give any information as to why my account was closed. I lost my temper and finally the person named Jose said I will have the manager call me. I went and did research and saw that Regions Bank has a reputation of doing this. I called the

bank back and told them I was coming in today and closing my safety deposit box. If a bank is going to treat me with disrespect, I am not going to give them my business. I went to day to empty out my safety deposit box. After I did the gen z attendant, and the manager gave me a difficult time they wanted me to pay them for the box. I told them I am not giving them a penny I cursed them out and I signed the paper that was their left the keys and left the bank. Never in my life and I am 51 years old has a financial institution treated me with such disrespect. I had problem with Regions before and I closed all my accounts with them I still had my safety deposit box there only because of the location of the bank in the Financial district The company as a whole is very unprofessional the banking system at that bank does not respect its customers they close accounts never has this happened at any other institution whether itis a small amount is not the banks business i only had that account for the box. I am not paying them a penny the banks has the keys I am done with this financial institution and- I will sue for harassment and mental anguish for what the bank did to me. This bank does not care about customers just to make money and do not care whether you stay or go. The world has changed and not for the better companies are selfish they hire kids who do not know first off what customer service is nor do they care to hire truly professional people. The banking industry is not what it once was a place of respect and dignity.

Hello. I've been banking with you for several years. I use to drive across this country so that is why I went with you because you were located through out the USA. I got the mobile app also because it is very convenient. But if your app isn't working why would I stay with you. No I'm not a big depositor but why should that matter. I still need to deposit my check when I get it not days later nor have to drive in very heavy traffic to get to the bank. I could go with a local bank near me if I wanted.

Your Bank should not be sending survey and email because of relations.. I was In your office and opened CD's and money Market accounts. I put my children's names as beneficiaries. All three called me and they received an email asking For survey from their recent visit .In the First place they did not even visited the Bank and they want them to rate their overall satisfaction. Don't assume that they went to the Bank . They were puzzled as to How their infos were shared For marketing purposes, its a privacy issue For them its ok with me since I am the account holder. If you need it For your Records its fine but not For marketing purposes. I am now confused if I have to trust an institution like this where you better not compromised their personal data. My kids are adults and I have no choice but to tell them that I gave their infos because I added them as beneficiaries. Its a privacy issue, and I believe its only For myself alone but not For account holders who were asked to submit a survey and they did not even visited the Bank. This is very disturbing. Thanks.

Customer Service Teller give you a uncomfortable 1950's vibe... I did not feel like a valued customer.
5-31-2023 @ 2 pm
Schillinger Rd Mobile, Al

They have taken my trust fund money and sold the stocks and kept the money . Unabke to get help

I went into the branch (cause drive thru was closed for repairs) mc nab and university in Tamarac, fl
Well the mold smell is awful! Omg I can't believe you let your employees work under these conditions and this is going on for some time at least the 8 yrs when we bought our home thru you! I have been in the cleaning business my whole life (59) now! So I know how what I'm talking about you need to take all that nasty nasty carpet up and put tile in that will solve your problem, I also spoke with one of your employees and they told me that the smell is so bad they are getting sick!!! Wow y'all need to do something it's horrible I have a hard time going in there it makes my skin itch!!! One of your corporate (at the top) go visit and sit in there! You wouldn't last long 1/2 hr!!!

Today I withdrew money from my account at Regions Bank. I received a $20 bill with the whole end torn off, no 20 showed on this end. No store would accept this bill. When I took it back to the bank they refused to replace, said it wasn't their responsibility. When I asked to speak to a manager, I was told there wasn't one available. The teller told me they were not responsible for the ATM machine. I said it's on your property with your bank name on it. They said no, they would no replace it.

I have banked with Regions for years. I have always been treated well by customer service until today! I had questions that the first person was rude and didn't seem to be on my side at all. The second person was just as bad! Both were loud and I told them both how rude they were. Regions need to train their employees better.

Not social security disability account friendly.
Charges $8 monthly for accounts.

What a horrible bank... run! I deposited a check into my savings and they put a 14 day hold on it. When I complained they blamed it on the other bank where the check was issued. Soooo I called that bank and they said the funds were released the day after deposit. Called Regions back with this info and they told me the hold still applies. WHY? As soon as this check clears closing all my accounts which won't be easy since I have automatic deposit. But I don't care worth it.

New regions on hey 50 and closed closer branch.all atms now however atms still don't work.one was out and the other would not let you deposit.same old crappy bank just further away now

Horrible bank!
The ATMs don't always work-some even slam down as you are trying to get your money out and almost catch your fingers.
And once AGAIN here I am in the negative because the ATM took my deposit and froze up keeping my deposit and all my bills are coming out of my account and there's no money in there which there is I deposited money last Friday after hours and here it is WEDS and withdrawels are coming out along with the large over draft fees.
I was told by the branch manager it will take 1-3 days to get it corrected while corporate is saying 7-10 business days.
I will be looking for another bank!

I applied for an equity loan from regions in Spring Hill Florida on February 22nd I immediately gave them all the paperwork they needed and I was told I was clear to close on the 23rd of March it's now March 30th I still don't have a closing date every time I call the branch I'm told they keep emailing underwriting and I get no response I'm in the process of redoing my kitchen and other renovations and I need these funds before prices increase. What is the holdup if everything has been completed I was told this would take 30 days it's now 40 days

On 2/10/2022 my wife deposited a settlement check that was given to her from Morgan and Morgan from a workmans comp claim. She recieved paperwork stating that 5300 of a 19 thousand dollar trust account check would be in our account on 2/12/2022 at midnight. We called thier 1800 number on 2/11/2022 and spoke to a rep that stated this was not true. It would be ready by 3 to 4 am on 2/12/2022. We stayed up all night hoping that the check would post so we could get a hotel due to the fact that we have been homeless and living in our cars. It never posted. We went down to the branch and spoke to the reps there and then was told that the check is now getting held by their fraud department. This feasco caused us to loose the rest of our belongings that was in storage and in pawn waiting for this check to arrive. All we got from the bank reps was a sorry about your luck that they cant help. But would be happy to submit our grievance. They lost my trust and respect. Will be taking my account elsewhere and telling my employer abut them and anyone else that will listen. Worst bank ive ever had. You cant give someone a legal document stating that funda will be released on a date and then not follow through.

If you like waiting 30+ minutes on phone hold listening to the same music to reach a live customer service rep, then this is the bank for you. If you enjoy being hung up on by the phone customer service rep, this is the bank for you. If you like being transferred from one phone customer service rep to another because the first one could not answer your question, this is the bank for you. Even the branch managers will tell you that they are embarrassed by Regions phone customer service. Sadly, Regions has the worst customer service of any company that I have done business with.

Their customer service sucks no matter what department you call.

Regions Bank is TRASH! I had a account with them for 3.5 years and opened up a new account then both of my accounts were frozen and locked! I had to wait 2 weeks for them to send me MY MONEY!
As a Army Vet and a Teacher suggest you take your business elsewhere!

Some of the employees who work there need to work on their people skills and realize that we are human beings and we all make mistakes and do dumb things.Instead of making them fill like dirt or less than a person.

Awful. Made it really had to close my accounts and I had to call three different departments. High fees

Opened a checking account had it a week and because I didn't have a electric bill in my name I rent a room not the whole house they closed my account and cut up my card I carried proof of my address by taking doctor's bills and letter from Regions Bank up to the bank and charged me 25 dollars to close my account thank you Region's for your poor and rude customer service Angela Raines Ritter!!!!!

Cannot reach them. They will not return calls.

Worst bank ever. Closing all 5 accounts!

Two weeks ago my bank account was hit with fraudulent charges. We lost a fair amount of money in this tragedy. I went immediately two regions in Hendersonville Tennessee and I reported it to Brittany Burton at the glenbrook branch. Britney was very professional fast courteous and efficient. And all of this catastrophe regions handled my issues with great skill and great customer service. I am so pleased that I have been a customer of regions Bank for almost 20 years. Not until this have I ever had a problem. While the event was nerve-racking and tedious regions made it easy and pleasant in the midst of the storm. Thank you Brittany Burton and Vivian musser: of the Franklin Kentucky branch. Both ladies were kind professional courteous. I'm so glad we got refunded for all of the transactions that were stolen and regions helped me know what to do after this event.

Hi my name is James, I am a Regions Bank customer. The closest bank next to me is on Brandon. I live in Seffner, just want to let you know that there is an empty bank on Parsons and MLK that would be nice if it would open up to a region for a lot of customers if it's possible could you look it up and see if anything could be done and have you move closer to me in a lot of other people thank you very much and have a great day

I have been a Regions Customer in Huntsville Alabama for as long as Regions has provided services here. I want to acknowledge in a positive light. On 1-20-15

I had business in Tullahoma, Tn 37388 and I

took this occasion to transact business in

the North Jackson Street Branch. Later when I returned home to Huntsville I received a call from this Branch and was told my drivers license was found in the bank parking lot. My need for my license in Atlanta the next day was critical. When I explained this need to Teller BP she and her Manager JM waited for me and were willing to wait in a car there for me to retain my license. I cannot tell you what nice positive thing your people did for me.

Regions bank at Rockville Rd, Indpls, IN, teller Virginia Coffee. I was in Indy to help my son and I need to get some certified checks written. I tried to get them at my son's bank, and was told that I didn't have a account with them and would have to pay a substantial fee, they suggested I try my Regions bank and gave me directions. I was directed to Virginia and she worked very hard to see that I had what I needed before I left. She went way beyond what most tellers would do and she is the reason that I will continue to bank with Regions. Thank you Virginia

I have been with Regions for years and have been very satisfied overall. People like Valia Rich, Toni Potenza and Sue Finsterer represent your bank well and go out of their way in the name of customer satisfaction. There are 2 recent developments that are troubling:

1. Doing away with deposit slips. I have had several deposits that I have brought to branches get cashed instead of depositted.

2. Regions recently took over their credit cards. We have had issues with going over our limit. In the past we have been able to make a payment mid-billing cycle to prevent this occurrance. The payment would post within 48 hours. This option was discontinued without any word being given to us. This posed several inconveniences to us as a company. We are now raising our credit limit. While this may help, it will not clear up the issue if we experience high Credit Card volume, which in my line of work is a constant issue. I would like this issue addressed.



Jon Sween

Standard Marine

UPDATE: I wrote a comment below on 10/7/12 7:10PM about the overdraft not connected to my checking account. I just wanted to let everyone know that I received a letter today, not an apology, but a letter from M. Scott Newberger, Vice President, West Florida Area Administration. As a gesture of goodwill, Regions refunded me the difference to the amount of $144. I am pleased to see that they did the right thing by refunding my money, but they really need to place more emphasis on training their employees on customer service. I should not have had to take the time to write the CEO to explain my situation. Branch Managers should be more aware that taking care of the customer is more important than "policy". I have already moved my assets to PNC and so far I am very happy with my new bank. The Branch Manager is one of the most genuine guys around. He honestly took an interest in my business and invited me to some local business networking meetings so I could meet other professional business people in my area. Regions never took that kind of interest in me. PNC is off to a great start with me.

I have been a customer with Regions for the last six years. I have a had a couple issues resolved quickly and in a professional matter. I travel down south every winter and Regions helps me by allowing my bank records or anything else to be mailed to them, also anytime I call for a transfer they process it with in ten mins. When I go in I get the pleasent welcoming with a warm smile. I live in a small town with about six to seven other banks and I have never even thought to leave Regions. Mainly because of the great customer service. Regions recently hired a new teller, a local girl. Regions gave our local girl a job offer and took the time to train her in a new profession. She is one of the nicest and hard working girl there. Its a pleasure. That is just a little good I see in my community from Regions. The one thing I do think they could improve is the advertising. I believe they should be more local in advertising just because I do appericate the business I do with them!

Just to let you people know, the branch that opens your account is responsible for the relationship, so if you have a problem, they will be the best to help, I had problems in the past and they helped me, I love my branch, and yes unfortunatelly they charged from the largest to smallest, just like many other banks.

I have banked with regions for 3+ years. This bank is by far the best bank i have ever had. I can say i have had problems, but the bank was very friendly & treated me with respect. When i overdrew my account, this was my fault not the banks & they refunded half the fees charged for me. My sister did the same a few months later & they refunded half her fees. I have never had problems getting thru to customer service & the people at the bank are always friendly & smiling. I cant say anything bad about this bank. You people need to realize that you are getting real people on the phone & when you treat real people badly, then they dont go out of their way to help you. Try being nice to someone you are asking for help from & they will go out of their way to help you. They did not cause your financial problems, but if you are nice to the person you are asking for help, then they can help you solve your problems.

Better than the best...that is Rod Vasser, at Regions in Alabaster, Alabama. He has gone far beyond simple customer service to help me, regardless of whether I had a dime in my account or a million. He has always been available for any assistance or help I have needed. He has a terrific team there as well...Darlene, Kelli, Drew and Linda have all been great!

I've been a customer of Regions Bank for several years, and I've never had a bad experience with them. I wasn't too crazy about the $4 debit card fee, but that is no longer an issue.

Like any other bank, if you overdraw your account, you will be charged fees. I don't see the point of blaming the bank for something that is usually the result of either not keeping accurate records or trying to beat transactions to the bank. I have experience in my past of doing both, and have had to pay NSF fees myself as a result of my own actions. Not the bank's fault. I finally learned my lesson and keep accurate detailed records of my transactions - so NSF fees are no longer a problem for me.

Anyway, I am happy with Regions. When both my daughters were old enough for checking accounts I helped them get accounts with Regions, too. They are also satisfied customers.

i would like to thank BANK OF AMERICA for changing their mind on the fee for using a debit card. I think that if more customers would let regions know how they feel and are thinking about going to BANK OF AMERICA then regions bank might change their minds too!

I have been with Regions for about 3 months now, and I have been thoroughly pleased with my business there. CSR's are always friendly and quick to assist. I overdrafted once (my fault) and the bank went out of it's way to credit my account back. If they start charging fees for a debit card, then I will have to start looking elsewhere as money is tight in these times, but I would hate to have to leave as I have had nothing but positive experiences since joining.

I was very surprised tha their were so many negative comments. I have been a Regions customer since 2007. I left Bank of America because of too many fees and have had nothing but great service and easy resolutions with Regions.

I had an excellent response from Regions bank customer Service in a case I had with Bank of America. I had a missed electronic transfer from Regions to Bank of America. Regions customer service worked with me accepted respondsibility called Bank of America, and wrote a letter on my behalf to clear things up. Otherwise I would have been facing a serious blow to my credt rating. Thanks Regions customer service.

Beware Regions customers because this bank actually thinks it is good customer service to start charging all of its customers $4 a month to have a debit card starting in October. I will not stand for this complete blatant ripoff and will be pulling all my money out and taking it to a bank that really values my business!!!

I HAVE BEEN A REGIONS CUSTOMER FOR TWO YEARS! HONESTLY I HAVE NOT HAD ANY PROBLEMS I KEEP TRACK OF MY PURCHASES AND HAVE NEVER WENT OVERDRAFTED ON ANY OF MY ACCOUNTS. I LIKE THE BONUS THAT THEY GIVE ME EVERY YEAR ON MY ANNIVERSARY FOR TAKING 10 DOLLARS OUT OF MY CHECKING INTO MY SAVINGS EVERY MONTH. ITS SMALL BUT HEY ITS BETTER THAN NOTHING. THE CUSTOMER SERVICE REPS HAS ALWAYS BEEN POLITE TO ME. BEING THAT I HAVE BEEN DOING CUSTOMER SERVICE OVER THE PHONE FOR 11 YRS, I CAN SPOT BAD CUSTOMER SERVICE AND I HAVE NEVER CAME ACROSS THAT PROBLEM. SO I THINK YOU GUYS SHOULD GIVE THEM A BREAK. I WAS AT BANK OF AMERICA YEARS AGO AND LET ME JUST SAY REGIONS HAS NOTHING ON THEM (THEY SUCKED BAD) NO ONES PERFECT IF YOU ARE UNHAPPY JUST MOVE ON. BUT THERE ARE PEOPLE OUT THERE LIKE ME THAT ACTUALLY ARE HAPPY.

Ive been with Regions/Amsouth for 11 years. Ive had nothing but good experiences with them. Ive overdrafted a couple of times...my fault...but they work with me to get half back or offer some sort of solution. Their mortgage dept is great, the 4 local branches I use are great and their customer service is great. I know people have bad experiences with just about any place, but if you keep track of your money check the register there are no problems.

To Whom it may concern:

Dear Sir,

This is in reference to my account I have at Regions Bank. On Tuesday the 2nd, I was at the Kroger Grocery Store in Arlington, TN and was unable to pay for my groceries due to my account not authorized. I had used this debit card for the last 3 weeks but was unable to use it on the 2nd. This incident caused me embarrassment along with getting a call from my church that my check was returned with a remark stating "refer to sender". On Wednesday the 3rd I went to Regions Bank and spoke with Ms. Audrienna Bennett at 7790 Hwy 64 in Bartlett, TN who was very helpful, courteous and professional. Her superb customer service kept me from becoming irate. She made a phone call in my present and went thru all the necessary steps contacting and faxing the information needed to rectify the problem. She did not discuss with me what was going on but she did apologized for this happening to me who has been a loyal customer. Before leaving the bank, she made sure my debit card was working properly again. I hope this letter of appreciation find Ms. Bennett and to let Regions Bank know that there are people like her that make the extra effort and go the extra mile. Since all my personal information is within the bank, I somewhat have a distrust on whose handling my account. How and why this happened I have no idea but I would like to COMMEND the bank for not allowing anyone else to go into my account even though I could not get my own funds.


Again, I hope I can be reassure this won't happen again. Thanks.


V/r
Retha Saulsberry
Navy Personnel Command
Department of Defense
Sr.Financial Management Analyst
(COMM (901) 874-3117
Email: [email protected]

Wow---a lot of complaints, I have been banking with Regions for over 11 years and have always had great service. Checking, savings and mortgage, and never had any problems. Great bank as far as I am concerned.

I have been banking with regions a little over a year now, and i love them. convienent, and the customer service both in the bank branch and over the phone is outstanding. Happy that i swithced to them. They are wonderful, don't plan on going anywhere else.

I have been a Regions Bank customer for years and they have never failed to provide me the best customer service under a whole array of circumstances. They are one of the few remaining businesses who still understand they provide a service and their customers' approval matters.

The Regions branch in Palm Harbor, Florida on alternate 19 always is so pleasant and goes out of their way to help their customers.

Any time I have ever needed anything from them, the branch always takes care of it, without hesitation.

The tellers who work there are always smiling and asking how you're doing - they even remember most of the customers, from what I can tell!

I have visited other locations and have not gotten the same level of service, so I usually just stick with this location. Why mess up a good thing, right?

I am so glad that I found this branch, they seem to truly care about their customers. They even sent out thank you cards after you go in for a visit with one of their non-teller representatives (such as to discuss opening an account or obtaining a mortgage).. I found that to be very thoughtful and unnecessary, but sweet.

I worked at Regions for almost 10 years. This bank is disgusting. Racist, dirty. Tellers have to do all the work, while people like Mrs. Addington treats them like poop, is a racist, but enjoy all the hard work the teller do.
All the comments from former employees are true. HR and Mrs. Addington get tired of an employee, and they don't rest until they get that person fired.
Be smart, and don't apply here. Better places out there, where they pay better, and you get some respect.

I am in the process of finding out as to whom I would need to talk to about a class action lawsuit against regions bank having worked in banking for several years, I am most certain they are stealing! no doubt about it and it needs to be stopped after reading this and many others complaints regarding regions its a wonder nothing hasn't been done up til now, but this bank cannot continue these fraudulent and deceptive practices.

I was an employee for 11 years at the bank. December 9 2009 I was terminated
due to what was said as policy and procedure violations. I have the manual and nowhere in the procedures manual did I violate any policy. I called a family member of mine and ask for a loan, they advice me to withdraw funds from their account, mine you another associate took the verbal agreement and processed the transaction. I did not process it nor did I have my signature for approval on the documents. After 11 years, never was reprimanded or written up and was terminated without warning is how the bank treat their associates. I truly believe that the area president wanted me along with other top-notch associates gone. If he do not like you, by any means necessary he will get you terminated. Perhaps that is why Wachovia bank dismissed him. Maybe the folks in Alabama need to have someone watch and understand the meaning why another bank dismissed a president. The one in Georgia and the HR manager, also dismissed from Coke Cola needs to be investigated for wrong doing. The president and HR in Georgia have known that a Caucasian associates called an African American associated the (N-WORD). President laughed, perhaps its everyday language that the associate use, and the area president use also.
In my time with the bank I’ve made Chairman’s club for 3 years. In my many years of banking, have I never met folks like the bank have in Georgia from Wachovia bank, maybe that’s why it is no longer Wachovia.

I was a employee for almost 11 years only lacking like 2 weeks. 4 days before christmas they fired me due to dual control issues. I gave all those years to them My children always called there frist before home due to me always being there. At 1-2-3-4-5 in the morning I would have to go up there for when the alram would go off to secure the bulding. I was the teller supervisor I dont know for about 6 or 7 years there I always came in when (almost always) people could call off. I worked from 7:45 to 6:15 almost 2 to 3 times a week worked many many overtime hours and never got paid for it.I gave them my all plus tons more.. I was fired because I went into the bank to open it up, there was no one else there to open My husband would always wait outside the bank until someone else showed up. My higher ups news all about it I have been doing it for 10 flippin years. They hire all these college kids that want to party every night and show up late or drunk to work.I was acting Branch Manager since mine was on Vacation. I called for help they sent me another Teller Supervisor who went to our hire ups made a report on me and they fired me to warning to write up no nothing THis was my FIRST write up ever in ten Freakin Years. YEAH THEY SUCK the sad thing is I loved my job I loved my customers. I would of never left my job ever. I did everything for them and they just packed me up and booted me out I am 43 and no Insurance I am a diabetic and I can not get public aid card for my medicine I do have a great doctor who right now is giving me all the samples He can. I really hope they cant sleep at night or at least they have me in there dreams screwing them over hahahahaha....

I am a recent former employee of Regions Bank. It is an awful place to work. They pay tellers very little money, but they load them with responsibilities, while the others in the branch sit back and get all the benefits and bonuses. Tellers process transactions, keep close watch over large amounts of money, deal with many other clerical tasks, and we also have to try to get customers to open accounts or purchase other products.

No matter how hard tellers work at Regions, we see no reward or appreciation. I hated to leave my customers, but I had to leave because the support of all levels of Management was nonexistent.

If you are thinking about applying for a position with Regions, save yourself and go for another institution. Otherwise, enter at your won risk.