Aarons Customer Service

User Reviews, Ratings and Comments

Aarons customer service is ranked #856 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 22.50 out of a possible 200 based upon 6 ratings. This score rates Aarons customer service and customer support as Terrible.

NEGATIVE Comments

6 Negative Comments out of 6 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 6 Total Comments is 0.00%.

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Reachability

Cancellation

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Product Knowledge

Terrible Overall Customer Service Rating

  • Aarons

    Customer Service Scoreboard

    • 22.50 Overall Rating
      (out of 200 possible)
    • 6 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 0.0 Issue Resolution
    • 1.0 Reachability
    • 1.0 Cancellation
    • 1.0 Friendliness
    • 6.0 Product Knowledge

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Posted by Anonymous


I sent my washer to aaro s to b fixed its been 2 mths yes I have a washer it's a loaner I'm ao tired of this I have been with yall aine 2015 I want a new washer like I have samsung front loaded if I can't get my washer back I can go drop off this one right by the front door I wanta new one I purchase A NEW ONEao I want a new one back I never heard trying to find one isn't that hard I want a new one and front end me n my wife disable n hard to get clothes out

Posted by SB


Horrible rude attitude on the round rock TX location. Stacy and her manager, Brittany had damaged Aaron's reputation for sure.

Posted by McDaniel


Hello I'm upset that you'll took money from my account. I no longer have the stove I turned it in on a Wednesday. That following Friday y'all took money and I haven't received it back. I received the wrong stove and never was contacted to get the correct stove . So I just bought one else where

Posted by Tonya08


This is more for the Aaron's Club that you promote like it's just the greatest well it's Not!! They have failed me on more than one occasion and I'm sick of bottomline I have been a customer for years and I feel I deserve to be told the truth for something I pay for monthly

Posted by Roderick Goodman


The Aaron's in Rigdeland, ms told me and my husband that they wasn't delivering any furniture because of some of the streets being flooded, we did advise the Rep, that we where literally right down the road and it wasn't anything flooded on my street! They been had furniture at the store, Didn't received a call! It had stop raining and the sun shining, they still Decided not bring out the furniture!

Posted by Anonymous


I am giving Aarons a 0 rating my mother has Been a superior customer for the last 15 years, always paid off her Dept even had multiple act's mom was in desperate need of a washer the manager Michele whom everyone complains is rude,mean.and disrespectful, well they've lost my entire family as a customer we now go to Rent a center. They've lost a lot of $

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Contact Information
Customer Service
877-607-9999

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