Posted by Anonymous
I am beyond disappointed with your service department in Fort Myers. I have, what appears to everyone except Ft Myers service advisors a factory defect in a tire that caused a flat in the middle of rush hour traffic. Ft Myers service, Johnny and Ariel told me I had to handle the warranty work myself. The work ethics of your service department is unacceptable, you have a good product, but why would anyone return to a place that cares nothing about the customer. I will be tracing my Crosstrek in this weekend and will never be a customer again.